Effective date: October 6, 2026
Chiropractic Neurology Center (CNC) operates neurochiro.com. This policy describes information submitted through our website, website services, and how to contact us with privacy questions.
Information you provide
General inquiries. Our contact form requests your name, email address, optional phone number, and message. The form sends your inquiry to the office so we can respond. Please do not include medical records, diagnoses, or other private health information in the general contact form or ordinary email.
Employment inquiries. Our careers form requests your name, email address, position of interest, optional phone number, optional introduction, and optional resume. Applications are emailed to the office for recruitment review and follow-up. Do not include Social Security numbers, banking information, or unnecessary confidential information in an application.
Testimonials. Our testimonial form requests a display name, optional city, your experience, and authorization to publish your submission. Submissions are reviewed before publication. Approved testimonials may appear on the website and in marketing materials according to the authorization you provide. Contact us to ask about a submission or request removal from materials we control.
Patient forms. Our patient intake and progress forms may request identifying, contact, and health information for clinical and administrative purposes. Use the designated patient forms when directed by the office. This website policy is not a HIPAA Notice of Privacy Practices and does not replace the notices or obligations that apply to patient health information. Contact the office with questions about patient records and privacy practices.
Website operation and information handling
Website submissions are processed through the clinic’s website, communications, and form-processing systems. Clinic personnel and service providers supporting hosting, email delivery, storage, and technical operation may handle information to perform those functions. Bluehost hosts our WordPress website. Approved testimonials are also disclosed publicly as described above.
When your browser connects to a website or embedded service, the receiving server receives technical connection information, including an IP address. Hosting and technical services may record requested pages, browser information, timestamps, and errors for operation, troubleshooting, and security.
If you have questions about the use or disclosure of information you submitted, including whether it is used for marketing, contact the office using the details below.
Cookies, analytics, and third-party services
Website software and services may use cookies or similar browser storage to support functions such as login, security, and preferences. You can manage cookies through your browser; blocking them may affect some functionality.
Optional Google Analytics. On selected general-information pages, CNC offers optional Google Analytics 4 to help us understand general website use. The Google Analytics code does not load unless you choose “Accept analytics.” Choosing “Reject analytics” or closing the notice without accepting lets you continue using the website without optional analytics. You can later change your choice through the “Analytics preferences” link in the website footer. Your analytics choice is stored in your browser for up to 180 days unless you clear it sooner.
When accepted on an eligible page, Google Analytics may record page views, scrolling, outbound-link clicks, and video engagement, together with technical information such as browser and device characteristics and a browser identifier. CNC sends the page address without its query string and limits Google Analytics to selected general-information pages. Google Analytics is excluded from the home and contact pages, patient forms and patient workflow areas, careers and testimonial areas, and designated condition, treatment, and patient-resource pages. Form-interaction, site-search, and file-download measurement are disabled. Google Signals and advertising-personalization features are disabled, and advertising data redaction is enabled.
The website also includes Google Maps and links to external services. Loading an embedded map can connect your browser to Google before you click it. Embedded services may receive technical information and use their own cookies or similar technologies, including to recognize a browser across websites. Their handling of information is governed by their own policies. You can read Google’s Privacy Policy. Following an external link takes you to a service whose privacy practices may differ from CNC’s.
Browser privacy signals. If your browser sends a Global Privacy Control or Do Not Track signal, CNC treats optional analytics as rejected on pages where the analytics choice is offered. These signals do not prevent requests needed for website hosting or automatically block third-party embedded services such as Google Maps. You can also use your browser’s controls to restrict third-party cookies and embedded content, or contact us about your preferences.
Retention and your requests
CNC has not established a single fixed retention period for website inquiries and testimonials. Contact us to ask whether we hold a particular submission or to request its correction or deletion. Copies may also exist in email, storage, and backup systems. Patient and employment records may be subject to separate recordkeeping requirements.
You may request information about a website submission, ask for a correction, or request deletion by contacting the office. We may need to verify your identity and clarify the request before responding. A request does not guarantee deletion of information that must be retained for applicable legal or recordkeeping purposes, and removing information from systems we control does not remove copies already held independently by others.
Please have a parent or guardian contact the office for questions involving a child’s information. Do not send a child’s medical information through the general website contact form.
Changes to this policy
We will post changes on this page and update the effective date. Please review the current policy when submitting information. Where additional notice or choices are required for a change in how information is used, we will provide them.
Contact CNC
Chiropractic Neurology Center1225 E Wardlow Rd
Long Beach, CA 90807
Phone: 562-997-0966
Email: office@neurochiro.com
For a website privacy request, use the subject “Website privacy request.” Please do not include sensitive health information in ordinary email. Call the office for an appropriate way to discuss patient records.